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Return & Refund Policy

Thanks for shopping at www.kanexfire.com.

If you are not entirely satisfied with your purchase, we're here to help.

Returns

  • The products can be returned only if customers have received a defective product.
  • You have 15 calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Warranty is applicable only on manufacturing defects and can be claimed only if the seal is not broken.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.
  • According to our Warranty Clause, Free of cost Replacement will be done, against any manufacturing defect.
  • Once product is shipped, the order cannot be cancelled.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

GST and Bank Charges will not be refunded to the customers. Refund Amount will be transferred to your bank account within 10 days of Returned Product Received.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non¬refundable.

Contact Us

If you have any questions on how to return your item to us, write to us at marketing@kanexfire.com or contact us.